Privacy Policy
Your trust matters to us. This policy explains what we collect, why we collect it, and how we protect your information.
Last updated: 28 April 2026 | Effective from: 1 January 2024
Overview
Auto Scrap Industries ("we", "us", "our") is a registered vehicle scrapping and recycling service operating from Pune, Maharashtra, India. We are committed to safeguarding the personal information you share with us. This Privacy Policy describes our practices regarding data collection, use, and protection in compliance with applicable Indian laws including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
1. Information We Collect
We collect information from you in two ways — information you provide directly, and information collected automatically when you use our website.
1.1 Information You Provide
When you fill in a quote request form, contact form, or reach out to us via WhatsApp, phone, or email, we may collect:
- 📛 Full name
- 📱 Mobile number / WhatsApp number
- 📧 Email address
- 📍 City / locality (for pickup scheduling)
- 🏍️ Vehicle details — type (bike/car), brand, model, year, registration number
- 💬 Any additional message or query you submit
1.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- 🌐 IP address and approximate geographic location
- 🖥️ Browser type, operating system, and device type
- 📄 Pages visited, time spent on pages, and referral URL
- 🍪 Cookies and similar tracking technologies (see Section 5)
2. How We Use Your Information
We use the information we collect solely for legitimate business purposes related to our vehicle scrapping services. Specifically, we use your data to:
- 💰 Provide you with a scrap price quote for your vehicle
- 📅 Schedule and coordinate free vehicle pickup at your location
- 💵 Process your payment for the scrapped vehicle
- 📋 Prepare and deliver legal documentation (e.g. assurance letter, NOC)
- 📞 Contact you regarding your enquiry via call, SMS, or WhatsApp
- 📧 Send you service-related communications and updates
- ⚙️ Improve our website functionality and user experience
- ⚖️ Comply with applicable laws, regulations, or legal obligations
We will never use your information to send unsolicited promotional or marketing messages without your explicit consent.
4. Data Security
Auto Scrap Industries implements industry-standard technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include:
- 🔐 HTTPS / SSL encryption for all data transmitted via our website
- 🛡️ Restricted access to personal data — only authorised personnel may access it on a need-to-know basis
- 🗄️ Secure server infrastructure with regular security reviews
- 🔑 Confidentiality obligations for all staff and agents handling personal data
While we take every reasonable precaution, no method of transmission over the internet is 100% secure. If you believe your information has been compromised, please contact us immediately at infoautoscrapindustries@gmail.com.
6. Third-Party Links
Our website may contain links to third-party platforms such as WhatsApp, Instagram, Facebook, and YouTube. Clicking these links will take you to external sites that operate under their own privacy policies. Auto Scrap Industries has no control over and accepts no responsibility for the content, privacy practices, or security of any third-party websites. We encourage you to review the privacy policy of any third-party site you visit.
7. Data Retention
We retain your personal information only for as long as is necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Specifically:
- 📋 Enquiry and quote data is retained for up to 12 months after initial contact
- 📁 Transaction and legal documentation records are retained for up to 7 years in compliance with applicable financial and transport regulations in India
- 🗑️ Data no longer required is securely deleted or anonymised
8. Your Rights
You have the following rights with respect to your personal data held by us:
- 👁️ Right to Access: Request a copy of the personal information we hold about you
- ✏️ Right to Correction: Request correction of inaccurate or incomplete personal data
- 🗑️ Right to Deletion: Request deletion of your personal data, subject to legal obligations
- 🚫 Right to Object: Object to processing of your data for certain purposes
- 📤 Right to Withdraw Consent: Withdraw any consent previously given at any time
To exercise any of these rights, please contact us at infoautoscrapindustries@gmail.com. We will respond to all legitimate requests within 30 days.
9. Children's Privacy
Our services are intended for individuals aged 18 years and above. Auto Scrap Industries does not knowingly collect or solicit personal information from anyone under the age of 18. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete such information. If you believe we have collected data from a minor, please contact us promptly.
10. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or operational needs. Any changes will be posted on this page with an updated "Last Updated" date at the top. We encourage you to review this policy periodically. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please reach out to us:
♻️ Thank you for trusting Auto Scrap Industries with your vehicle and your data. We are committed to serving you responsibly.